KNOW YOUR RIGHTS
CONSUMER BILL OF RIGHTS
Did you know that as consumers you are afforded specific rights? Make sure you know your rights.
The Right to Basic Needs
The first consumer right is THE RIGHT TO BASIC NEEDS which guarantee survival, adequate food, clothing, shelter, health care, education and sanitation.
KEAGAN eyewear aims to provide quality prescriptions, frames and lenses at an affordable price to everyone.
The Right to Safety
The second consumer right is THE RIGHT TO SAFETY which is the right to be protected against the marketing of goods or the provision of services that are hazardous to health and life.
KEAGAN eyewear promises to always disclose all information regarding the materials used to produce your frames and lenses. KEAGAN eyewear's prescriptions are generated at instrument provided by DigiVision, Its safety and efficacy had been documented in a published study.
The Right to Information
The third consumer right is THE RIGHT TO INFORMATION which is the right to be protected against dishonest or misleading advertising or labeling and the right to be given the facts and information needed to make an informed choice.
KEAGAN eyewear promises not to withhold any information (that we are aware of) that may be harmful to anyone. We aim to communicate truthfully with our customers.
The Right to Choose
The fourth consumer right is THE RIGHT TO CHOOSE which is the right to choose products at competitive prices with an assurance of satisfactory quality.
KEAGAN eyewear will not practice any acts that would restrict the right to choose for our customers. If you ever feel like your right to choose has been limited in any way, please contact us and we'll make it right.
The Right to Representation
The fifth consumer right is THE RIGHT TO REPRESENTATION which is the right to express consumer interests in the making and execution of government policies.
KEAGAN eyewear will always practice within the laws. If you feel your consumer interests were unfairly restricted by our acts, please contact us right away. You always have the right to share your views with your local, state or federal representative if you want to change or express concern about the execution of certain government policies.
The Right to Redress
The sixth consumer right is THE RIGHT TO REDRESS which is the right to be compensated for misrepresentation, shoddy goods or unsatisfactory services.
KEAGAN eyewear aims to keep its products and services above acceptability. We provide expressed warranty on each of our products and services, including replacement and refunds. Customer satisfaction is or primary goal.
The Right to Consumer Education
The seventh consumer right is THE RIGHT TO CONSUMER EDUCATION which is the right to acquire the knowledge and skills necessary to be an informed customer.
KEAGAN eyewear provides educational materials about its products and welcomes any question or inquiry about our products or services. We promise to address such inquiries in an expeditious manner.
The Right to a Healthy Environment
The eighth consumer right is THE RIGHT TO A HEALTHY ENVIRONMENT which is the right to live and work in an environment which is neither threatening nor dangerous and which permits a life of dignity and well-being
KEAGAN eyewear maintains a healthy, safe and respectable working environment for its employees, free of harassment.